Tuesday, January 27, 2009

Hiring Managers Beware

When An Employers Market Really Isn't

We've recently experienced one of the highest unemployment rates in decades. Times are tough, but some companies are still hiring at various levels. To many, it would seem to be a target-rich environment for locating new talent. But there are pitfalls. I classify four different groups of available talent, and urge those in decision-making capacities to raise their awareness of each group.

It's an easy assumption to say that some who have found themselves out of work were simply not up to grade in the first place. And it's fairly safe to say that they will have the most difficulty re-entering the work force.

On the opposite side of the coin, there are a fair amount of very good folks out there that were cut simply because they were a number to someone, and the selection process for cutbacks were based on such low-level criteria as tenure, as if it is an accurate measure of loyalty or effectiveness. In fact, this particular criteria rarely hits the mark for measuring either. The good news is that many companies will benefit from this group's availability in the marketplace.

In the middle remain two groups, the first of which can be classified as moderate talent coming from their former organizations, but may have the ability to become top talent should both they and their next organization properly assess each other. This is much like a quarterback in the NFL being a disaster on one team, while setting new records in another. Overall chemistry within the team, the specific coaches they work for, and the style of offense play major roles in record-setting performance. This group of talent will require an openness and clear insight from hiring managers to accurately identify future potential.

The other middle group represents, quite frankly, the most costly decision a hiring manager could possibly make. These are the imposters, or the people that portray themselves as the top talent that were released due to errant criteria. They may also seem to be part of the first middle group, and this is where the risk is raised substantially. Imposters have their own agenda, and they will play the game, much like a con person or spook operative, until they've drained everything they can from their asset. The problem in these situations is that the hiring manager continues to believe the deception and repeatedly throw good money after bad in order to retain the imposter. In the process, damages occur to the customer base, the internal organization's effectiveness, and may even put leadership up against the ropes.

To hiring managers across the world, I would strongly suggest the following:
  1. Determine the success measurements required for the job and develop clear selection criteria around these
  2. Raise the standard for hiring anyone into your organization
  3. Create the most objective process you can, and implement an accountability process to ensure you hold true to your standards
Hiring imposters can bring an organization to its knees. You must guard yourself against them more vigilantly than ever in this tumultuous business environment.  Now you know.
 

1 comment:

  1. Joseph:
    I think you are providing your reader's with excellent advice. Building a high performance organization starts with defining your objectives and thinking through very carefully about the talent that you need to help you accomplish those objectives. So many times I have seen organizations make the "wrong hire" or a candidate take the "wrong job" because neither was asking the right questions or really doing the due diligence. In a robust economy that is unfortunate, in an economy like we have today it can be devastating.
    I think in many cases giving people the benefit of the doubt that they are not even being intentionally deceitful- they are afraid and unemployed. We also have a whole industry around "packaging people" or helping them "package" themselves.
    Their is no great substitute for engagement in an organization, and engagement starts with shared values and the right skills and attributes.
    M

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